Privacy Policy

Privacy Policy

for Hortand Consultores S.L.

Data Protection Information

This Privacy Policy describes how we collect, use, store, share, and protect personal data provided by you as a professional user through the public and private areas, as applicable, of the websites (hereinafter, the “Website”) and mobile applications (hereinafter, the “Mobile Application”) of Car Data Sys.

Your personal data will be processed efficiently, proportionally, and responsibly, in strict compliance with the provisions of Regulation (EU) 679/2016 General Data Protection Regulation (“GDPR”), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (“LOPDGDD”), and other applicable regulations. Below, we provide you with all the information you need to know, clearly and transparently, about how we process your personal data and protect your privacy.

On your part, you must ensure: (a) the authenticity and accuracy of all data (especially, but not limited to, personal data) communicated through the Website or the Mobile Application; (b) that the data belongs to you or your company, and (c) that you will keep the provided information updated, ensuring it reflects your real situation at all times. You are solely responsible for false or inaccurate statements made and for any resulting damages.

 

Controller

Who is the Controller of your data?

  • Identity: Hortand Consultores SL (“Car Data Sys”)
  • Registered office: Av. Jose Banus Edif. Malaga 2 Local 1C, 29660 Marbella, Spain.
  • Tax ID: B81605701.
  • Phone: +34 619 234 680
  • Email: legal@cardatasys.com
  • Data Protection Officer contact email: privacy@cardatasys.com

 

Types of Processed Data

What personal information will we process? We manage your personal data to provide you with the services requested through your interactions on the Website and the Mobile Application within the contractual relationship we maintain with your company. The personal data we process may include, but is not limited to: your name, surname, email, user identification, password, phone number, browsing data, banking information, or billing data, as applicable, among others. The processing of all personal data collected as a result of the request, use, or contracting of any product or service through this website aims primarily to maintain the contractual relationship, if any, established with the owner of this website.

All fields marked with an asterisk (*) in the forms on the Website and the Mobile Application are mandatory. Therefore, failure to provide or incorrect provision of this information may prevent the provision of the requested services or information, without affecting your ability to view the content of the Website and/or the Mobile Application.

 

Processing Purposes and Legal Bases

How will we process your personal data and what allows us to do so? Regarding the list of services you can request from us and we can provide you, they include:

  • Registration on our platform and provision of our professional services

    • Management of the registration as a professional user of Car Data Sys, allowing you access to the management area and enabling you to manage received contacts. The legal basis will be the execution of a contract.
    • Provision of contracted professional services. The legal basis will be the execution of a contract.
    • Sending important and necessary communications related to the provision of our services, including reminders, technical notices, updates, security alerts, support messages, among others. The legal basis will be the execution of a contract and compliance with legal obligations, where applicable.
    • Customer service to address your claims or queries. The legal basis will be the execution of the contract.
    • As a registered user, you can benefit from the services provided through our transactional chatbot, allowing you to interact and obtain more commercial information about your account, your contracted products and services, subject to verification of your user. The legal basis will be the contractual relationship.

  • Analytical and Statistical Purposes

    • Preparation of statistical reports on your user profile based on your access habits and activity on the Website and the Mobile Application, if applicable, according to our cookie policy, to develop and improve Car Data Sys operations. The legal basis will be your consent, given through the cookie configurator (CMP).
    • Improving the services you subscribe to and Car Data Sys features by studying your user behavior. The legal basis will be a legitimate interest.

  • Marketing Activities and Market Studies

    • Contacting you to offer products and services that may be of interest based on your commercial profile, as well as informing you about Car Data Sys news, newsletters, courses, or events, through any channel, based on our legitimate interest in maintaining commercial contact with you unless you indicate otherwise.
    • Downloading guides, ebooks, and material related to the automotive industry. The legal basis will be your consent.
    • Sending satisfaction surveys regarding the services provided and analyzing and processing the resulting survey information, including the possibility of contacting you regarding voluntarily provided responses, for quality and improvement of our products and services. The legal basis will be a legitimate interest.
    • Managing your participation in the contests and giveaways that Car Data Sys may organize, if you wish to participate, according to the specific legal bases detailed in each of them. The legal basis will be your consent.
    • Car Data Sys may select certain professional users and invite them to participate in market studies through interviews. If you accept the invitation, your opinions will help us improve our products and services. The legal basis for participating in these studies will be your consent.

  • Account and Platform Security

    • Prevention of abuses and fraud in the use of our services (e.g., fraudulent activities, denial-of-service attacks, spam, among others). The legal basis will be a legitimate interest.

  • Compliance with Legal Obligations

    • Compliance with obligations established in the regulations, including the handling of data subject rights exercises recognized by applicable regulations. If necessary, we will use your information as required to comply with our legal obligations. The legal basis will be compliance with a legal obligation.

 

Retention Periods

How long will we keep your data? We inform you that, as long as you are a Car Data Sys user and use our services, your data will be kept for the duration of the contractual and commercial relationship with us. In cases where the processing of your data is based on your consent, until you revoke it. In legally foreseen cases, we will process your data until you request their deletion, without prejudice to keeping the data for the time necessary to comply with our legal obligations and the deadlines established by the law.

Throughout the retention period, appropriate security measures are applied to prevent any risk of destruction, loss, accidental alteration, or unauthorized access to your personal data. Also, before your personal data is completely deleted, it will be kept blocked at the end of the intended processing, during the prescription periods of obligations defined for each processing purpose, solely for the purpose of responding or complying with possible liabilities arising from the processing.

 

Third-Party Links or Pages

In order to offer you the best services related to the automotive sector on Car Data Sys, we may refer and/or provide you access to services provided by third parties that may be of interest to you and that you can access through links or external websites to Car Data Sys. In these cases, we remind you that the service will be provided directly by each of them, without Car Data Sys being responsible for the treatments carried out by them or transferring any type of information. Therefore, you will have to accept their respective privacy policies and legal texts before providing them with your personal data.

 

Recipients

To whom will your data be disclosed? Car Data Sys will only share or provide your data to third parties to the extent necessary and permitted or required by current regulations. In this regard, your data may be communicated to:

To carry out our activity, we turn to certain trusted providers and services that may access our systems to provide us with services or to provide them to you on our behalf. In these cases, we inform you that Hortand Consultores SL has signed the corresponding data processing agreements with each of them. These providers are contractually obliged to protect your personal data with the highest possible guarantees and may only access it to carry out the services contracted by Car Data Sys. In some cases, these providers are located outside the European Economic Area, which may imply that your data may be subject to international transfer. In these cases, personal data will be protected by service providers through the adoption of appropriate measures and/or by signing the European Union’s standard contractual clauses for data transfer approved by the European Commission, ensuring a level of protection equivalent to European standards.

On the other hand, the personal data you provide to us may be available for access by members of our Bakali Group companies for internal administrative and support purposes.

We may disclose your personal data to public bodies, police authorities, courts and tribunals, tax authorities, and regulatory bodies when required in accordance with legal and regulatory provisions, necessary to comply with our legal obligations or a legally binding requirement, and in those cases where it is necessary to respond to claims filed against Car Data Sys.

 

Rights

What are your rights when you provide us with your data and how can you exercise them? You have the right to obtain confirmation as to whether or not Hortand Consultores SL is processing personal data concerning you.

You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Under certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

Additionally, in certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. Hortand Consultores SL will stop processing the data, except for compelling legitimate reasons, contractual obligations, or the exercise or defense of possible claims.

You can also exercise the right to data portability and withdraw consents provided at any time, without affecting the lawfulness of the processing based on the consent given before its withdrawal.

If you wish to exercise any of your rights, you can contact us through the email addresses indicated in section 1, through the links enabled in the emails and communications of Hortand Consultores SL, or by accessing your profile in your user account. Alternatively, you can also contact us by postal mail at the following address: Hortand Consultores SL, Av. Jose Banus Edif. Malaga 2 Local 1C, 29660 Marbella, Spain. Directed to User Attention and indicating on the envelope “Data Protection.” In order to process your request without delays, remember to provide as much clear information as possible about your request: name and surname, email address you use for the account or portal subject to your request. Also, we remind you that the exercise of these rights is free, except for manifestly unfounded or excessive requests, in which case we are legally entitled to apply a reasonable fee to cover the cost of processing your request.

Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claims arising from the processing of your personal data.

 

Cookies

Car Data Sys uses cookies and other similar technologies on its Website and its Mobile Application. For more information about the cookies we use on the Website and the Mobile Application, you can consult our cookie policy, which you can access through the following link: [cookie policy link]

 

Confidentiality and Security

Car Data Sys ensures that it will treat your data confidentially, maintaining at all times the mandatory and strict duty of secrecy regarding them, in accordance with the applicable regulations. Likewise, we inform you that Car Data Sys periodically reviews the technical and organizational security measures applied in its information and communication systems to prevent the loss, alteration, misuse, or any other unauthorized processing of your personal information.

 

Modifications to the Privacy Policy

Car Data Sys reserves the right to modify this privacy policy at any time to adapt it to the current applicable legislation. All modifications will be published on both the Website and the Mobile Application, so we recommend that you check them regularly.